The main objective of this project consist of: (i) Improving information of relevant stakeholders about ICT resources at the disposal of the private sector and their use for the benefit of building competitive capacities at key business export sectors in Kosovo; (ii) Increasing the awareness about the gaps and potentials in using ICT solutions for the digitalization of business processes and transactions; (iii) Proposing recommendations for policy and other interventions by relevant stakeholders to advance the level of ICT use and digitalization in business processes in Kosovo.